MNP: 17.11 LAKH CUSTOMERS SUBMITTED PORTING REQUEST

Mobile Number Portability (MNP) Service was introduced on a pilot basis in Haryana circle on 25th November 2010. After the successful trial, it was introduced all over the country from 20th Jan 2011.TRAI has reviewed the status of Mobile Number Portability recently. As per the reported data, till 5th February, 2011, about 17.11 lakh subscribers have submitted their requests to different service providers for porting their mobile number. Among these requests, around 2.29 lakh requests pertains to Haryana Service area wherein MNP was implemented earlier. In rest of the country,the first and second positions are given below:

Zone-I (Northern & Western Region)

1.Gujarat (1.67 lakhs requests)

2.Rajasthan (1.44 lakhs requests)

Zone-II (Southern & Eastern Region)

1.Karnataka (1.16 lakh requests)

2.Tamil Nadu(1.14 lakh requests)

TRAI has been monitoring the implementation of MNP in the country.Based on the complaints and feedback received, TRAI has instructed the service providers to strictly comply with the provisions of MNP Regulations.It has been noted that certain port-in requests were rejected by the service providers. The major reasons for rejection of port-in requests are:

  • Incorrect Unique Porting Code submitted by subscriber in the porting form:

Unique Porting Code(UPC) is a 8 digit code generated by the Donor operator when a subscriber sends an SMS to 1900. First two characters of the Unique Porting Code are Alphabets (denoting the service provider code and service area code) and remaining 6 digits are numerical characters except numeric ‘0’ (zero).This UPC code must be filled in the Porting form without any error. Before submitting the porting request, subscribers should match the actual Unique Porting Code received by SMS, with the Unique Porting Code they have entered in the porting form so that there is no chance of error.

  • Non-completion of 90 days:

The subscriber is eligible for porting only if he has completed 90 days from the activation of the existing mobile connection or last porting date of mobile number which ever is applicable. The subscribers may ensure the same before they apply for porting.

  • Subsisting contractual obligations:

The Donor operator can reject a porting request if there are subsisting contractual obligations in respect of which an exit clause has been provided in the subscriber agreement but the subscriber has not complied with such exit clause.

  • Non-payment of out standing bill:

Porting request will be rejected by the donor operator if there are outstanding payments due from the subscriber by way of pending bill or bills, as the case may be before the date of application for porting. Therefore subscribers must ensure that their last bill is fully paid before applying for porting. They should also attach a copy of the paid bill receipt while applying for porting.

To avoid rejections of their porting requests, subscribers are advised to read the eligibility conditions carefully before submitting a request for porting.

Comments

  1. By kishor

    Reply

    • By khurshed

      Reply

Leave a Reply

Your email address will not be published. Required fields are marked *